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Newcastle Permanent will close four Lower Hunter branches in March, saying its customers are banking increasingly online.
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The 116-year-old building society will shut down its Nelson Bay, Cardiff, Mayfield and Maitland branches on March 13, two years after attracting criticism in NSW Parliament for closing three other offices.
Wallsend MP Sonia Hornery took aim at the Permanent in 2018 for "abandoning people in the western suburbs" after it shut its Lambton, John Hunter Hospital and Newcastle University branches.
A spokesperson for the building society said on Friday that the new round of closures reflected changes in customer behaviour
"The number and nature of transactions and services completed in our branches continues to reduce as customers increasingly choose to bank online or in other ways," the spokesperson said in a statement.
"In fact, branches now account for less than 10 per cent of our overall customer transactions, and we've seen a 30 per cent reduction in transactions over the past five years throughout the branch network."
The building society said all affected staff would move to other branches and no jobs would be lost.
"We have begun communicating with our customers and in coming days will be in touch with all those who actively use one of these four branches," the spokesperson said. "Our people will work with affected customers to help them transition to their new branch and become familiar with the local team."
The customer-owned Permanent made a post-tax profit of $35.1 million in 2018-19, down from $43.8 million the previous year.
Most of the Permanent's banking competitors, including the big four, ANZ, Commonwealth, NAB and Westpac, have shut hundreds of branches across Australia in the past decade.
The Permanent spokesperson said the society maintained the largest branch network in the Hunter.
"We have a responsibility to all our customers to ensure that we deliver our services in the most efficient way that is aligned to customer demand."
"This is part of the ongoing remodelling of our branch network, including investment in refurbishments to keep our branches modern and engaging, such as the recent Green Hills redevelopment."